Free shipping on every order
All orders enjoy free shipping, with no minimum spend.
Processing and delivery times
Once your order is placed, processing may happen the same day or within 2 to 5 business days, depending on our current volume and hours of operation. After your order ships, delivery takes an estimated 7 to 10 business days for most countries. Delivery estimates vary by country.
Estimates, not guarantees
Although we use all reasonable means to ensure your order arrives within the time stated, we cannot accept responsibility for late deliveries caused by circumstances outside our control. We will do our best to let you know about any unexpected delay. All shipping times are estimates and cannot be guaranteed.
Customs and duties
We are not responsible for fees that your customs office applies to your parcel. Please check with your country's customs office before you buy to find out whether any fees may apply based on where you live.
Order tracking
Once your order ships, you will get an email or SMS with your tracking information. If it does not arrive or gets lost, you can track your order any time by entering your order number and email address. You can also reach out to support by chat or email and we will help you locate your order.
Questions about an order? Visit the order tracking page or the contact page, and a real person will help.